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Changing or Cancelling a Booking

Manage booking

You can request a modification or cancel your booking quickly.

Important: you can only modify or cancel with a minimum of 24 hours' notice before the outbound service. After you send your request, our team will get in touch with you to confirm the next steps (including, if applicable, a refund or charging a price difference).

Booking amendment

Changes will be permitted free of charge up to 24 hours before the service. If the change results in a lower fare, you will be offered a refund subject to a reasonable administration fee, provided that these changes are made at least 48 hours before travel.

Booking cancellation

Cancellations are permitted free of charge up to 24 hours before the service. If your booking is for a one-way or return journey, you may be refunded the fare you paid for the unused part, provided you cancel at least 48 hours before the date of travel.

Further information on amendment and cancellation terms and conditions.